Effective Date: 1-05-2025

This Privacy Policy explains how Smile Plus Pro Sdn Bhd (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website https://smileplus.com.my (“Website”).

1. Information We Collect

When you interact with our Website, we may collect the following types of personal information:

• Full name
• Contact number
• Email address
• Other information you provide through our contact or booking forms

This information is collected only when you voluntarily submit it through our Website.

2. Purpose of Data Collection

The personal information you provide is used for the following purposes:

• To respond to your inquiries
• To schedule appointments or bookings
• To improve our customer service and communication
• To send administrative or service-related emails

We do not sell, rent, or trade your personal data to any third parties.

3. Data Protection

We take reasonable precautions and follow industry best practices to ensure that your personal data is not lost, misused, accessed, disclosed, altered, or destroyed.

4. Legal Compliance – PDPA Malaysia

We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By submitting your personal data to us, you consent to the processing and use of your data as outlined in this policy.

Your personal data will be handled responsibly and stored securely, and we will not process your information for purposes other than those stated, unless required by law or with your explicit consent.

You have the right to:

• Access your personal data
• Correct inaccurate or outdated data
• Withdraw consent to the use of your data
• Make inquiries or lodge a complaint regarding your personal data

To exercise your rights under PDPA, please contact us at [email protected].

5. Third-Party Services

We may use third-party services to help operate our Website (e.g., website hosting, analytics). These providers will only collect, use, and disclose your information to the extent necessary to perform the services they provide.

6. Cookies

Our Website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings if you prefer not to accept them.

7. Your Rights

You have the right to access, update, or request deletion of your personal data by contacting us directly.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, you may contact us at:

[email protected]